Icescape Ltd is committed to protecting your privacy. This policy explains how your personal information will be treated when you access the Icescape @ The Tropicana website, register with us or place an order for a product or service.


What information do we collect?

We do not collect any personal identifying information without your knowledge when you visit our site. If you wish to use our contact form we will collect certain information such as your name, email address and telephone number. Website usage information is collected using Cookies and Google Analytics which collects standard internet log information without identifying individuals.

We will collect further information if you contact us with comments, specific requests, complete customer surveys, participate in competitions, sign up to our mailing list or place an order or enquiry with us.


How do we use your information?

We collect information about you to process your order, manage your account and if you agree, to email you about other products and services we think may be of interest to you.

We use information collected from our website to personalise your repeat visits. Cookie information is used to help us understand more about how our website is used and to help us improve our site. Icescape Ltd will not share your information for marketing purposes with other companies.



Occasionally we would like to send you information about our products and services and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at any time. If you no longer wish to be contacted for marketing purposes, click the unsubscribe link here.

Icescape Ltd use the marketing automation platform MailChimp for newsletters and email campaigns. We monitor email openings and usage using industry-standard technologies to help us improve our campaigns, for detailed information please refer to MailChimp’s Privacy Policy.



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track the visitors’ use of the website and to complete statistical reports on website activity. You may prefer to disable cookies on this site and on others by removing them from your browser. However, in a few cases some of our website features may not function as a result.

For further information on cookies please visit –


Job Applications

Information provided whilst seeking employment will only be used for progressing your application or to comply with regulatory or legal requirements. We will not use or share information provided for any marketing purposes. Please see our expanded GDPR employment privacy notice here.


Other Websites

Our website contains links to other websites. This Privacy Policy only applies to Icescape @ The Tropicana website. When you link to other websites you should read their own privacy policies. We do not accept any responsibility or liability for policies or the content of any other websites linked to this site.


Safeguard of Information

We regularly review our security standards and procedures to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.


Changes to our Privacy Policy

We keep our Privacy Policy under regular review, and we place any updates on this web page. This Privacy Policy was last updated in October 2019.


How to contact us

Please contact us if you have any questions about our Privacy Policy or information we hold about you.

Please address requests to Data Protection, Icescape Ltd, The Pavilion Centre, Frog Lane, Coalpit Heath, Bristol, BS36 2NW, UK.