Both the Ice Rink and Santa’s Grotto are wheelchair accessible. Manual wheelchairs are permitted on the ice, but no electric wheelchairs are allowed due to control issues.
If you plan to travel by car, Pay & Display parking is available along the seafront outside the Tropicana. If you book tickets online a day or more ahead of your planned visit, receive a FREE parking permit for parking along the seafront. A limited number of disabled parking bays are located outside the venue.
Icescape @ The Tropicana is a non-smoking venue, including vaping/e-cigarettes.
There are toilets inside the venue which are located to the right of the main entrance.
DOG & OTHER PETS
We welcome guide, hearing and assistance dogs at The Tropicana. Unfortunately, no other pets are allowed on site.
BABY CARE ROOMS
We have a baby changing room in the disabled toilet at our venue. If this is locked please see a member of staff at the Box Office.
First aid assistance is available during all skating sessions. We have a dedicated first aid room and medic located opposite the Box Office.
LOST & FOUND
Please inform Management if you find or have lost personal items. We recover and keep all lost and found property for a limited time.
We have payable lockers on site that can be used to store personal items. Please note, these lockers retain your £1.
If you need to get in touch with our team regarding accessibility at Icescape @ The Tropicana, please use the following details: